Our first priority is for you to be pleased with your purchase. If for any reason you are not satisfied, please contact us with your issue or concern and we can certainly arrange an exchange or store credit within 14 days of the shipment date. This will be issued upon receiving the item. The shipping charges are the responsibility of the customer or recipient.
We make sure our pieces are crafted with quality and longevity in mind. If for any reason, your purchase is in need of repairs in the future, please get in touch and we will do our best to fix it. However, normal wear is to be expected. Gentle handling and care will ensure you can enjoy your piece for many years to come!